Derrick Warren is currently the Vice President and Global Relationship Partner for the IBM Global Services Cendant Account. In this role, he is responsible for the overall Cendant/IBM relationship, which is one of the largest IBM Travel and Transportation Accounts in the company. Additionally, he ensures the alignment of the Cendant/IBM goals and objectives, resolves escalated issues and/or disputes, reviews long-term plans, business trends, and directions, coordinates participation of all IBM Services Lines of Business (LOB) for Cendant, and reviews the Executive Snapshot and Financial results .
Prior to this assignment, Derrick was Sr. Project Executive for IBM Global Services – Federated Department Stores/Federated Systems Group Account and Director of Web Hosting for IBM Global Services (IGS) Service Delivery Center (SDC) - West in Boulder, Colorado.
Mr. Warren is a Certified IBM Executive Project Manager and Certified Business Continuity Professional (CBCP) with over 21 years of Information Technology experience in e-business delivery, project management, customer account management, application development/maintenance, managed operations, systems programming, information systems management, networking, disaster recovery, quality (ISO 9001), financial, and personnel management. Mr. Warren's specialties include Customer Relationship/Client Focus Management, Industry Expertise and Service Delivery Excellence. Derrick has been an innovative leader in delivering value-added solutions to IBM customers. He has published articles in industry magazines and is an accomplished speaker at business symposiums, conferences, and universities across the U.S and abroad.
Derrick is the recipient of numerous business, social, and civic awards including the IBM Community Service, IBM Leadership, 100% Club, Golden Circle and IBM Division awards. He was also named “Scholar-in-Residence” by the Southern University Honors College , YMCA Adult Achiever and Master of Ceremonies for the 1997 Junior Olympic Games. Most recently, Derrick was selected for IBM's “On Demand” Thinker Campaign and has been featured in several popular business publications including Time Magazine, The Wall Street Journal, Forbes, Business Week, The Economist, Money Magazine, Barron's, CIO, CFO, as well as several International publications.
Mr. Warren is a life member of the Southern University Alumni Association and Alpha Phi Alpha Fraternity, Incorporated. He also lists membership in the Society for Information Management and IBM Project Management Board. As the son of schoolteachers, Derrick has a deep passion for educational causes. He currently serves on the boards of ARCH (Artists Raising the Consciousness of Humanity) Productions, a teenage incident avoidance program; Atlanta CIS (Communities in Schools), a teenage dropout prevention program and the Thurgood Marshall Scholarship Fund Technology Advisory Committee, where he serves as Chairperson.
A native of Bastrop , La. , Derrick is a former Student Government Association President and cum laude honor graduate of Southern University in Baton Rouge , La. with a B.S. degree in Computer Science. He earned an MBA from the University of South Florida in Tampa where IBM, as part of the school's Executive MBA Program, sponsored him.
Derrick currently resides in Atlanta, Georgia with his wife and college sweetheart, Anita; their sons, Derrick II and Dillon vonTroy; and daughter Dhalyn Vene'.
Cendant is primarily a provider of travel and residential real estate services. With approximately 90,000 employees worldwide, New York City based Cendant provides these services to businesses and consumers in over 100 countries. For more information on Cendant, visit http://www.cendant.com
IBM is the world's largest information technology company with 2003 revenues of over $89 billion and over 80 years of experience helping businesses innovate. IBM Global Services is the world's largest business and technology services provider, with 2003 revenue of more than $42 billion. IBM Global Services is the fastest growing part of IBM, with more than 180,000 professionals serving customers in 160 countries. Since 1991, IBM Global Services has been helping companies of all sizes manage their IT operations and resources, and ensure that their technology investments contribute to profitable growth. IBM Global Services also has developed the industry's broadest array of e-business services, ranging from strategy consulting and Web integration to infrastructure services and hosting. For more information about IBM, visit http://www.ibm.com .